Exchanges
We want you to truly love what you wear 💙
If the fit isn’t quite right, we offer easy size exchanges on most products.
To be eligible for an exchange:
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Please email us at contact@fullvolumestore.com within 5 days of delivery
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Items must be unused, unwashed, and returned in their original packaging with all tags intact
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Only one size exchange per order is allowed
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Sale items are not eligible for exchange, unless they arrive damaged or incorrect
How to request an exchange:
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Email us with your order number and the size you’d like to exchange
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Our team will guide you through the next steps
Shipping for exchanges:
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Customers are required to ship the product back to us (return address will be shared via email)
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Once we receive the original item, the exchanged size will be dispatched within 3-5 business days
Returns
Not quite what you expected? That’s okay!
We accept returns in the form of store credit, so you can choose something that feels just right for you.
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Send the item back to us in its original condition
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Once received, we’ll issue a store credit note for the product value
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A ₹200 shipping fee will be deducted from the store credit
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Store credit can be used on any future purchase on our website
Return conditions:
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Items must be unused, unwashed, and in original condition with tags intact.
Received a Damaged or Incorrect Item?
We’ve got you covered.
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Please contact us within 48 hours of delivery
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Email contact@fullvolumestore.com with clear photos and your order details
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Our team will resolve the issue as quickly as possible
Refunds
At this time, we do not offer refunds.
Refunds are only applicable if:
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The item is damaged, and
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A replacement is unavailable
In such cases, we’ll work with you to find the best possible solution.
If you have any questions or need help, feel free to reach out — we’re always happy to assist 💫
📩 contact@fullvolumestore.com
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